After Sales Services
They are just as important than the sale itself. Manitou Center Singapore offers a range of services to help maintain the life of your machine and ease of use.
Extended Warranty
Manitou Center Singapore offers up to 5 years of 6000 hours of extended warranty for all Manitou machines. The contract ends upon reaching the first of these two terms. The advantages of this offer include flexibility to fit your needs, ability to control costs, maintain the reliability of your machine and enhance resale value.
- Up to 5 years of additional warranty or 6000 hours of use for your machine.
- Parts, labour and travel of technician are covered.
- Support for your equipment provided by a professionally trained technician.
- ManiPlus warranty extension can be purchased from your dealer during the purchase of your equipment or during the first 6 months of its use.
- According to your activity, you can choose a ManiPlus extension period(up to 5 years) or the number of hours of maximum use(up to 6000 hours). The contract ends upon reaching the first of these two terms.
Service / Repair
The workshop at Manitou Center Singapore offers affordable machine servicing and repair options. All Manitou technical experts and mechanics are highly trained and guaranteed high quality outcomes for your machine.
- Replacement of Machine Spare Parts
- Repairing of machines
- Manitou technical experts and highly trained technicians.
- Guaranteed high quality outcomes for faulty machines.
- Affordable machine servicing and repair options.
- Machine Refurbishment. (Purchase back 2nd hand units or converting it to rental)
Maintenance Agreement
Opt for the maintenance contract best suited to your requirements. MCSG provides labour and site visits, including regular maintenance operations. Reparatory maintenance operations to keep our machines in their best quality for you to enjoy the best service during your operations.
- Labour and Site visits.
- Regular maintenance operations (depends on the contract).
- Preventive checks.
- Provision of end-of-visit report.
- Genuine Manitou spare parts and lubricants.
- Mandatory safety control visit
- Warranty Extension
- Washing of machine(inside workshop)
- Fleet management solutions
- Activity report
- Replacement of worn parts
- Reparatory maintenance operations.
- Mandatory safety control visit
- Washing of machine(inside workshop)
- Fleet management solutions
- Activity report
Training
Whatever your field of activity, Manitou provides you with machines and accessories adapted to your daily needs. To enable you to take full advantage of them, we offer various support services that will make your life easier. From financing to maintenance, from training to warranty, keep your peace of mind with Manitou services.
Used Machines
Looking for the advantages of Manitou handling equipment and solutions – on a lower budget? Explore our constantly renewed range of used Manitou machines. Our team is experienced in overhaul, repair or recondition.
Connected Machines
The Internet of things, or Iot, is a growing market. Manitou has been using this technological advance to connect, as standard, every new machine ordered since the beginning of January 2019. The data collected enable users to be offered a new experience and new services.
One of those services is Easy Manager, a fleet management and geolocation service for machines and itinerant vehicles. It allows to collect information in real time and makes easier the use and maintenance management while helping to improve the Total Cost of Ownership of your Manitou Equipments and productivity. The service is available both on the web and via an app on your portable devices.
Easy Manager is a simple and flexible tool that optimizes operational monitoring of your equipment whatever the number (starting at a single machine) and whatever your business!
Manage
- View your equipment’s status (on/off) and location in real time
- View a detailed activity report for each machine: distances travelled, hours of use, etc.
- Define the best itinerary for your equipment: traffic information
Optimize
- Maximize equipment use according to your needs: identify inactive or underused equipment
- Organize equipment maintenance, servicing and safety inspections: maintenance log, reminders
- Schedule activity monitoring with detailed equipment reports: type and frequency customizable
Secure
- Be notified of unauthorized equipment use: outside a working zone or time slot
- Prevent abnormal use: programmable technical alerts
- Manage equipment access authorizations (access control option)